Frequently Asked Questions
Our long established and family run Commercial and Heavy Goods Vehicle Repair Centre is state of the art.
Your Questions Answered
What is Big Truck Repairs and what do you specialise in?
Big Truck Repairs is a Leeds-based commercial vehicle bodyshop specialising in LGV and HGV repairs. We are a long-established, family-run facility offering a full one-stop-shop for everything from minor panel repairs to major structural work on vans, trucks, tractor units, and specialist commercial vehicles.
How many years of experience does Big Truck Repairs have?
Big Truck Repairs has over 40 years of experience in commercial vehicle repairs. Our highly trained and certified technicians bring deep expertise across all types of repair, from light bodywork through to heavy structural and chassis work.
Are you a manufacturer-approved repairer?
Yes. Big Truck Repairs holds manufacturer approvals from Mercedes-Benz and Volkswagen Commercial Vehicles. This guarantees your vehicle is repaired to the highest standard using genuine parts, approved paints, and manufacturer-recommended equipment and processes.
Do you work with fleet operators and businesses?
Absolutely. We work with fleet operators, logistics companies, haulage contractors, and individual vehicle owners. We also support three NHS ambulance trusts and fire services, providing fast turnaround to keep mission-critical vehicles on the road.
What repair services do you offer?
Our full range of services includes: collision repairs, aluminium body and panel repairs, structural repairs, chassis and cab alignment, commercial wheel alignment, glazing repairs, EV vehicle repairs, and ADAS (Advanced Driver Assistance Systems) calibration. We also operate specialist high-roof spraybooths capable of accommodating vans, buses, coaches, and heavy goods vehicles.
Can you repair aluminium bodies and panels?
Yes. We offer specialist aluminium body and panel repair services for commercial vehicles. Aluminium requires specific techniques and equipment that differ from steel repair — our technicians are fully trained and equipped to work with aluminium structures to manufacturer specifications.
Do you carry out structural and chassis repairs?
Yes. We carry out structural repairs and chassis alignment using up-to-date Josam alignment systems with heavy lifting and pulling equipment. We can re-straighten even severely twisted or bent chassis, and we ensure correct chassis and wheel alignment is restored following any structural repair.
Do you offer ADAS calibration for commercial vehicles?
Yes. We have two fully equipped ADAS calibration bays with up-to-date modern equipment. Following any repair that may affect cameras, sensors, or radar systems — such as windscreen replacement or structural work — ADAS recalibration is essential for road safety and legal compliance.
Can you repair electric vans and commercial EVs?
Yes. Our fully equipped repair centre handles hybrid and electric commercial vehicles. As the EV fleet grows in the commercial sector, we have invested in the training, safety equipment, and diagnostic systems needed to repair electric vans and commercial EVs safely and correctly.
Do you offer glazing repairs for commercial vehicles?
Yes. We provide glazing repair and replacement services for commercial vehicles, including windscreens and side glazing. Where ADAS systems are linked to glazing, we also carry out the necessary camera or sensor recalibration afterwards.
Do you offer wheel alignment for commercial vehicles?
Yes. We provide commercial wheel alignment and chassis alignment services. Proper alignment reduces tyre wear, improves fuel efficiency, and is critical for the safe handling of HGVs and LGVs. Our alignment equipment is regularly renewed and updated to keep pace with changing vehicle technology and repair standards.
What types of vehicles do you repair?
We repair a wide range of commercial and specialist vehicles, including panel vans, curtain-siders, GRP bodies, tippers, tractor units, refrigerated bodies, coaches, buses, and emergency service vehicles (ambulances, fire appliances). We cater for vehicles from any truck or body manufacturer.
Do you repair vans as well as HGVs and trucks?
Yes. We work across the full spectrum from small panel vans and light commercials right through to heavy goods vehicles and tractor units. Our specialist spraybooths can accommodate any vehicle size.
Do you repair emergency service vehicles?
Yes. We currently support three NHS ambulance trusts and fire services, providing fast, high-quality repairs with a priority turnaround. Our facility and standards are well-suited to the unique requirements of emergency service fleet operators.
Can you work on prestige or specialist commercial vehicles?
Yes. We cater for specialist body repairs on most prestige marques and specialist commercial vehicles, including specialist LGVs and HGVs, alongside our standard commercial vehicle work.
How do I get an estimate for my vehicle repair?
You can request a free estimate online via our estimate form at bigtruckrepairs.co.uk, by calling us on 0113 248 0481, or by emailing estimate@vehicle-bodycare.co.uk. We aim to provide a prompt, accurate quote based on the damage and repair requirements.
How quickly can you repair my vehicle?
Minimising your vehicle’s downtime is one of our core priorities. We are renowned in the industry for fast, efficient turnaround times — our aim is to limit the time your vehicle is off the road to reduce costs, delays, and disruption to your operations. Timescales will vary based on the complexity of the repair, and we will give you a realistic estimate upfront.
Are all repairs carried out in-house?
Yes. We provide a complete in-house repair solution at our Leeds facility. This includes bodywork, structural repairs, chassis alignment, ADAS calibration, diagnostics, and refinishing — all under one roof, carried out by our own qualified technicians.
Will my vehicle be repaired to manufacturer standards?
Yes. As a manufacturer-approved repairer for Mercedes-Benz and Volkswagen Commercial Vehicles, we follow approved repair methods using genuine parts, approved paints, and recommended equipment. For all other brands, we repair to manufacturer specifications and VBRA standards.
Do you handle insurance repairs?
Yes. We work with insurers and fleet managers on commercial vehicle insurance claims. We can advise on the process — contact us directly to discuss your specific requirements.
What certifications and accreditations does Big Truck Repairs hold?
We hold the VBRA (Vehicle Body Repair Association) Elite Commercial Truck & Van Body Repairer Certification, which covers all panel van, truck, and chassis cab repairs. We are also approved by Mercedes-Benz and Volkswagen Commercial Vehicles. Our team continuously pursues further training and accreditations to stay at the forefront of the industry.
What does the VBRA Elite certification mean for me?
The VBRA Elite certification is a rigorous industry standard developed by the Vehicle Body Repair Association for commercial truck and van repairers. It means you can have confidence that repairs to your commercial vehicle meet independently assessed quality and safety standards — particularly important for fleet operators, insurers, and compliance with operator licensing requirements.
Where are Big Truck Repairs located?
We are based at Cross Green Industrial Estate, Knowsthorpe Road, Leeds, LS9 0NX. The site is well-positioned for access from the M1, M62, and M621 motorways, making us convenient for operators across West Yorkshire and the wider North of England.
How can I contact Big Truck Repairs?
You can reach us by phone on 0113 248 0481, by email at estimate@vehicle-bodycare.co.uk, or via the contact form on our website at bigtruckrepairs.co.uk/contact-us.
Can you accommodate large HGVs and articulated vehicles at your site?
Yes. Our facility is purpose-built for commercial vehicles of all sizes. We have specialist high-roof spraybooths, heavy lifting equipment, and drive-through access suitable for large HGVs, articulated lorries, buses, and coaches.